I have loved seeing this AI help our customers find products,  understand more about a product and it helps us gather more info from a customer to allow us to quote them more easily for a custom item.

Adding info to the knowledge base is great - I have told our AI to always ask a clients name and email - before providing an answer - This way we can always follow up with a client if we need to provide more information.

I love where AI is taking Ecommerce - and this app is a no brainer for a quick win!

We were extremely skeptical of AI chat solutions in general - we'd tried a few and been burned hard on the immense training needed. Not so with Shoply AI - this app is set up to read our Shopify data seamlessly, and is incredibly easy to update and maintain.

We're super pleased with the results so far, and are excited to see how else we can leverage this brilliantly-designed tool!

This AI bot is truly impressive and works even better than I expected. What really stands out is the developer's dedication — always quick to respond, very supportive, and open to feedback. Even small bugs or improvement suggestions get handled right away, which makes the whole experience feel professional and trustworthy.

Highly recommended for anyone looking for a reliable AI tool!